Special Formats: General Format

FACTURADOR PLUS | USER MANUAL

How to use the General Format
in Facturador Plus

In this tutorial you will learn to configure
the General Format to incorporate
additional information on invoices
electronic, such as the seller number,
the purchase order and the GLN code
requested by certain customers.

What will you learn?

  • Understand what a special format is.
  • Identify when to use the General Format.
  • Register the client in Special Formats.
  • Configure the payment condition.
  • Create an invoice from QuickBooks.
  • Incorporate the required additional data.
  • Verify the order of the data in the XML.
  • Check the invoice status in Facturador Plus.

Before starting

Log in to Invoicer Plus
with a user that has access
to the special formats configuration.

You will also need:

  • The name and identification
    of the client or recipient.
  • Additional data
    requested by the client.
  • Know the order in which
    that data must be included.
  • Access to the QuickBooks company
    from which the invoice will be issued.
  • The corresponding connection
    between QuickBooks and Facturador Plus.

What is a special format?

Some clients request
that electronic invoices
include additional information
necessary for their processes
reception interns
or administration.

For example:

  • Salesperson number:
    identifier assigned for the business relationship.
  • Purchase order:
    reference of the purchase made.
  • GLN:
    identification code used
    by the client when applicable.

Facturador Plus has different
special formats for clients
that require specific structures.

Among the mentioned examples
the tutorial includes AMPM,
Automercado, Nacional, Grupo G
and PriceSmart.

When a configuration is required
that does not correspond to one of those
specific formats, it can be used
the General Format,
according to the system options.

Step 1. Go to Special Formats

  1. Open Invoicer Plus.
  2. In the main menu, go to
    Other processes.
  3. Select
    Special formats.
  4. Check the available formats
    and locate
    General Format.

From this section you can register
the client to which it will apply
the corresponding format.

Step 2. Configure the General Format

  1. Select
    General Format.
  2. Enter the client's name
    to whom invoices will be issued
    with this format.
  3. Complete the identification
    corresponding to the client.
  4. Verify that the data matches
    with the registered information
    in QuickBooks.
  5. Select the condition
    or payment method required.
  6. Check the entered information.
  7. Press Save.

In the tutorial example
the condition is selected
Credit.
You must use the condition
that corresponds to the operation
and to what the client requested.


Previously existing record

If Facturador Plus indicates
that a record already exists
for that client,
check the configuration
saved before trying
add it again.

Avoid creating duplicate records
or delete configurations
that are being used.

Step 3. Create the invoice in QuickBooks

After configuring
the General Format,
you can prepare the invoice
from QuickBooks.

  1. Log in to
    QuickBooks Online.
  2. Select + New
    and after Invoice,
    according to the available interface.
  3. Search and select
    the registered client
    in the General Format.
  4. Add the product or service
    that you want to invoice.
  5. Complete the description,
    quantity and price.
  6. Apply taxes
    that correspond.
  7. Check the information
    before saving.

In the demonstration it is used
a test product
and a VAT rate of 13%.
You must apply the rate
as appropriate
to the actual operation.

Step 4. Incorporate the additional data

The client may request
that certain identifiers
appear in the XML
of the electronic invoice.

In the example, they are needed
three data:

  • Seller number.
  • Purchase order number.
  • GLN.
  1. Within the invoice,
    locate the used space
    to enter the information
    additional of the General Format.
  2. Write the name
    of the first data,
    followed by a colon
    and its value.
  3. Press
    Enter
    to place
    the next data
    on a new line.
  4. Repeat the procedure
    with the other data
    required by the client.
  5. Check that they are
    complete and in the
    order requested.

Example of additional information

Salesperson number:
12345

Purchase order number:
OC-001

GLN:
1234567890123

Illustrative values.
Always use the codes
provided by your client.


Important about the order

In the operation
shown in the tutorial,
the order in which you write
the data determines
how they appear
in the information
additional XML.

If the client requests
first the purchase order,
place that data at the beginning.

Avoid using separators
or unnecessary symbols
that may hinder
identification
of the values.

Step 5. Save and send the invoice

  1. Review again
    the client, products,
    quantities, amounts
    and taxes.
  2. Check that the information
    of the special format
    is complete.
  3. Select
    Save and close
    in QuickBooks.
  4. Log in to
    Invoicer Plus.
  5. Open the section
    Sales.
  6. Locate the invoice
    that you just created.
  7. Check its status
    of processing
    and the result
    of Treasury.

In the demonstration,
the invoice passes
through the state
Processing
and later
aparece como
Accepted.

La aceptación dependerá
de la validación
del comprobante.
No debe asumirse
que todas las facturas
tendrán ese resultado
automáticamente.

Paso 6. Descargar y revisar el XML

Para confirmar
que los datos adicionales
se incorporaron correctamente,
puedes revisar el XML
de la factura emitida.

  1. In Sales,
    localiza la factura.
  2. Abre el menú
    Actions.
  3. Select
    Descargar XML enviado.
  4. Abre el archivo descargado
    con una herramienta
    que permita visualizar XML.
  5. Busca la información adicional
    incorporada mediante
    el Formato General.
  6. Comprueba los nombres,
    valores y el orden
    de los datos.

En el ejemplo,
los datos adicionales
aparecen hacia el final
del XML, en la sección
corresponding
a los textos adicionales.


¿Cómo confirmar que funciona?

Verifica que el XML
contenga el número
de vendedor,
la orden de compra
y el GLN
con los valores
que ingresaste.

Comprueba también
que su orden
coincida con
el solicitado
por el cliente.

Situations you should review

El cliente ya está registrado

Revisa el registro existente
en Special formats
antes de intentar crear otro
con los mismos datos.

Los datos no aparecen en el XML

Comprueba que seleccionaste
el cliente correcto,
que tiene asociado
el General Format
y que ingresaste
la información adicional
en el espacio
corresponding
de la factura.

Los datos aparecen en otro orden

Revisa el orden
en el que escribiste
los valores
antes de emitir
el comprobante.

Si necesitas modificar
una factura ya emitida,
utiliza el procedimiento
as appropriate
al estado del comprobante;
no asumas que puedes
editar su XML
después de la aceptación.

Important recommendations

  • Confirma con el cliente
    los datos adicionales
    que necesita.
  • Verifica el nombre
    y identification
    del receptor.
  • Comprueba la condición
    de pago correspondiente.
  • Mantén el orden
    solicitado
    de los identificadores.
  • Utiliza el nombre
    del dato seguido
    de dos puntos
    and its value.
  • Evita caracteres
    adicionales innecesarios.
  • Revisa el XML
    de las primeras facturas
    realizadas con
    el Formato General.
  • Confirma que la factura
    sea aceptada por Hacienda
    y que cumpla
    los requisitos del cliente.

Result of the procedure

When finished,
tendrás configurado
el General Format
para el cliente
corresponding
y podrás utilizarlo
al emitir facturas
con información adicional.

También podrás comprobar
que los identificadores
solicitados se incluyan
en el XML generado
por Facturador Plus.

Do you need additional help?

If you have questions
sobre los formatos especiales,
la configuración
del General Format
o la información adicional
de las facturas electrónicas,
comunícate con nuestro equipo
of technical support
of Mondragón & Associates.

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